AMY LEWIS
Social Work at Claremont St, Phoenix, AZ

Director, Implementation & Delivery at Altivon, Partner/Reseller at Interactive Intelligence Inc.

Telecommunications

Altivon since Jan 2005 - Director, Implementation & Delivery Interactive Intelligence Inc. since 2005 - Partner/Reseller LightEdge Solutions - Scottsdale, AZ Sep 2001 - Jan 2005 - Senior Consultant McGladrey - Phoenix, AZ Sep 1997 - Sep 2001 - Manager/Senior Consultant

Southeastern Louisiana University 1994 - 1996
BS, Accountancy University of Arizona 1987 - 1990

Call Recording, Workforce Management, IVR, Call Center, VoIP, Business Process, Solution Design, Solution Architecture, Technical Training, Technology Integration, Business Communications, Voice Networks, ERP/CRM, Technical Writing, Product Demonstration, Needs Analysis, Requirements Analysis, Contact Center Design, Unified Communications, Multimedia, Reporting & Analysis, Technology Implementation, Software Project Management, Product Support, Network Design, System Administration, Customer Service, Contact Centers

Human Resources Manager at TransPac Aviation Academy

Aviation & Aerospace

TransPac Aviation Academy since Apr 2011 - Human Resources Manager Now It's Done Nov 2007 - Jun 2011 - Owner

Aviation, Human Resources, Flights, Commercial Aviation

Information Technology and Services

SSIS, Data Warehousing, Business Intelligence, ETL, SQL Server, Analysis Services, Dimensional Modeling, Relational Databases, SSRS, SSAS, Database Design, Databases, MDX, OLAP

PASS Outstanding Volunteer
Professional Association of SQL Server (PASS)
2012 PASSion Award Honorable Mention
Professional Association of SQL Server

Microsoft Certified Solutions Associate for SQL Server 2012, Microsoft Corporation

Event Coordinator at Perry Consulting

Events Services

Perry Consulting since Aug 2009 - Event Coordinator Perry Consulting 2009 - 2009 - Event Coordinator Vail Resorts Nov 2008 - Aug 2009 - Assistant F&B Manager Troon Golf May 2004 - Oct 2008 - Assistant F&B Manager/Special Events Troon Golf 2004 - 2008 - Assistant F&B Manager Vail Resorts 2004 - 2008 - Assistant F&B Manager

University of Wisconsin-Madison 2004 - 2008
Consumer Science, Retail Management University of Wollongong, Australia 2007 - 2007
Business Courses, Business Managment, Computer Applications

Event Planning, Management, Sports marketing, Advertising, Design, and Food & Beverage.

Owner/Event Coordinator at Amyzing Events & Weddings

Accounting

Amyzing Events & Weddings since Jan 2010 - Owner/Event Coordinator Pillar Nov 2006 - Feb 2010 - Sr. Accounts Payable Specialist New Home Interiors Jun 2005 - Oct 2005 - Billing/Accounts Receivable RSC Equipment Rental Jul 2003 - Jun 2005 - Sr Customer Care Representative

Waste Management
Customer Service Supervisor Waste Management - Phoenix, AZ
Senior Dispatcher Waste Management - Phoenix, AZ
Inside Segment Support Supervisor Waste Management - Phoenix, AZ
Inside Segment Support Lead Waste Management
Inside Commercial Representative Allied Waste - Phoenix, AZ
Customer Service/Accounts Receivable Excel North American Logistics - Phoenix, AZ
Account Manager/Customer Service Representative/Billing Team

Hospital & Health Care