Position:
QA Advocate at US Cellular
Location:
Knoxville, Tennessee Area
Work:
US Cellular
since Oct 2010
-
QA Advocate
US Cellular
Feb 2009 - Oct 2010
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Resource Planning Specialist
Brinks Home Security
2007 - 2008
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Workforce Specialist
Education:
Kee Business College 2001 - 2002
Certification, Massage Therapy
Thomas Nelson Community College
Bachelor Of Music, Music Performance
Skills:
Benefits Negotiation, Call Center, Customer Service, Coaching, Vendor Management, Employee Relations, Team Building, Networking, Employee Engagement, Outlook, Customer Satisfaction, Call Centers, Customer Experience, Cellular Communications, Telecommunications, Customer Retention, Troubleshooting