Work:
Douglas County School District
Application Support Specialist
Apple Inc
Technical Support Help Desk and Technical Training
Apple Inc
Family Room Specialist (Entry Level Help Desk Support)
Apple Inc
Administrative Assistant
Apple Inc
Concierge
Montessori Academy of Colorado - Denver, CO
Assistant Teacher
Skills:
Mac and iOS device troubleshooting, repair, and deployment<br/> Operating Systems (Windows and Mac OS X)<br/> Proficient in Microsoft Office products<br/> Technical learning - At both Apple and DCSD I learned new products and new systems quickly so that I could support users appropriately.<br/> Customer service - Developed and nurtured relationships to create loyal and enthusiastic customers and users.<br/> Process Management - I use my organizational skills to intelligently prioritize and complete tickets in a carefully considered manner.