Position:
Customer Service Supervisor @Home Division at StarTek
Work:
StarTek
- Cincinnati Area since Aug 2012
-
Customer Service Supervisor @Home Division
Rushcard
- Blue Ash, OH Jul 2011 - Apr 2012
-
Contact Center Manager
Fulfillment Technologies, LLC
- West Chester, OH Dec 2007 - Jul 2011
-
Contact Center Supervisor
Fulfillment Technologies, LLC
Aug 2007 - Dec 2007
-
Customer Service Quality Assurance Specialist
Corral West Ranch Wear
Aug 2006 - Apr 2007
-
Sales Associate
Bath and Body Works
Aug 2006 - Apr 2007
-
Sales Associate
Humboldt State University
Aug 2005 - Apr 2006
-
Concessions Manager
Education:
Humboldt State University 2001 - 2007
BA, English, French, History, Zoology
Skills:
Customer Satisfaction, Call Center, Quality Assurance, Customer Service, Microsoft Office, Project Management, Process Improvement, Management, Social Media, Microsoft Excel, Microsoft Word, Coaching, Customer Experience
Interests:
Management, Training, Helping Others, Personal Growth, Education, Development and Implementation