Industry:
Information Technology and Services
Work:
Dell
- Plano, Texas since Jun 2012
-
Service Manager
McKesson Corporation
- Lewisville, TX Nov 2009 - Nov 2011
-
Telecom Manager -- Network Support
CAPITAL GROUP COMPANIES
Feb 2005 - Nov 2009
-
Infrastructure & Operations Network Manager
ECKERD CORPORATION
2000 - 2005
-
Senior IT Manager
Education:
St. John's
Bachelor Degree, Business Administration; Languages
T ECHNOLOGIES
Bachelors Degree, Business Administration; Languages
Skills:
Change Management, Customer Service, Customer Experience, Budgeting, Coaching, French, Governance, ITIL, Team Leadership, Microsoft Office, Contract Negotiation, Spanish, Team Building, Vendor Management, Staff Development, Project Delivery, IT Service Management, Day-to-day Operations, Telecommunications, Audio Conferencing, Video Conferencing, Resource Management, Excel
Certifications:
ITIL v3 Foundation, CSME Inc.