Position:
Manager, Network Operations at Time Warner Cable
Work:
Time Warner Cable
since Oct 2012
-
Manager, Network Operations
Time Warner Cable
- Syracuse, New York Area Dec 2011 - Oct 2012
-
Process and Documentation Developer
Time Warner Cable
- Syracuse, New York Area Oct 2010 - Dec 2011
-
NOC / Change Management Supervisor
Time Warner Cable
- Syracuse, New York Area Aug 2009 - Oct 2010
-
Change Management Coordinator
Time Warner Cable
- Syracuse, New York Area Mar 2009 - Aug 2009
-
NOC Analyst
Time Warner Cable
Mar 2008 - Mar 2009
-
Lead Account Services Representative
Time Warner Cable
Jun 2007 - Mar 2008
-
Product Services
Skills:
Process Engineering, Business Intelligence, Knowledge Management, PHP, MySQL, Engineering Change Management, LAMP, ITIL v3 Foundations Certified, NOC, Operational Process Analysis, Troubleshooting, IP, Windows Server, Telecommunications, Call Center, Broadband, Cisco Technologies, TCP/IP, Customer Service, Vendor Management, Fiber Optics, Switches, Ethernet, Routers, Graphic Design, Email Marketing, User Interface Design, jQuery UI