Position:
Senior Associate, Sales & Marketing Forecasting at DIRECTV
Work:
DIRECTV
- Greater Denver Area since Sep 2012
-
Senior Associate, Sales & Marketing Forecasting
FAA
- Dallas/Fort Worth Area Aug 2009 - Sep 2012
-
Air Traffic Controller Trainee
Stream Global Services
- Dallas/Fort Worth Area Apr 2008 - Jul 2009
-
Forecasting & Capacity Planning Analyst
Western Union
- Dallas/Fort Worth Area Jul 2007 - Apr 2008
-
Workforce Specialist
Sprint Nextel
- Remote Mar 2006 - Mar 2007
-
Program Manager II - Vendor Management
IBM Global Services
- Remote Oct 2004 - Mar 2006
-
Vendor Manager
IBM Global Services
- Overland Park, KS Mar 2004 - Oct 2004
-
Manager; Executive Reporting
Sprint
- Overland Park, KS Nov 1999 - Mar 2004
-
Service Performance Analyst
Williams-Sonoma, Inc.
- Oklahoma City, Oklahoma Area Jul 1998 - Jan 2000
-
Scheduling Analyst
Convergys
- Moore, OK Jul 1997 - May 1998
-
Workforce Analyst
ITI Marketing
- Norman, OK 1995 - 1997
-
Program Assistant
Skills:
Outsourcing, Forecasting, Project Management, Training, Invoicing, Workforce Management, Call Center, Vendor Management, Process Improvement, Customer Satisfaction, Program Management, Call Centers