Position:
Sr. Manager, Press and Social Media Programs at Genesys
Industry:
Marketing and Advertising
Work:
Genesys
since Nov 2012
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Sr. Manager, Press and Social Media Programs
Trend Micro
Jun 2011 - Jul 2012
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Social Media Marketing Manager
Cisco
Apr 2010 - Nov 2010
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Social Media Marketing Manager
Excite Social Media, LLC
Jan 2007 - Apr 2010
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Founder, Search & Social Media Strategist
8x8 Inc.
Jul 2007 - Mar 2008
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Sr. Manager, Customer Care and Community Management
8x8 Inc.
Sep 2005 - Jul 2007
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Call Center Manager
8x8 Inc.
Sep 2005 - Mar 2006
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Technical Support Manager
Sun Microsystems, Inc.
Dec 2000 - Feb 2004
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Technical Escalations Engineer
Cobalt Networks Inc.
Nov 1999 - Dec 2000
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Technical Support Engineer
3Com Corp.
Jan 1999 - Dec 1999
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Web Developer
Education:
University of San Francisco 2006 - 2009
B.S., Organizational Behavior and Leadership (Behavioral Science)
Skills:
Community Management, Social Media, Digital Marketing, Organic Search, Social Media Marketing, Social Media Monitoring, Conversational Marketing, Interactive Marketing, HTML, Video Editing, Digital Photography, Promoted Twitter Accounts, LinkedIn Ads, Social Gamification, SEO, Wordpress, Vendor Management, Social Listening, Radian6, Sprinklr, Brand Awareness, Spredfast, StumbleUpon, Twitter EPP, Promoted Tweets, Adobe Photoshop, Twitter, LinkedIn, Social Media Measurement, Online Marketing, Marketing, Lead Generation, WordPress
Interests:
Organic Search, Social Media, Conversational Marketing, Technology, Winter Sports, German Language
Honor & Awards:
Awarded an academic transfer scholarship from the University of San Francisco
Certifications:
Master Certificate in Internet Marketing, University of San Francisco
Red Hat Certified Engineer (RHCE 7.3), Red Hat
Sun Certified System Administrator (SCSA 8.0), Sun Microsystems